PRIVACY POLICY

This website and data protection declaration contains the most important data protection information for customers and buyers (hereinafter also referred to as "you" or "you") who use our online shop and the data processing necessarily associated with the operation of our online shop.

1. WHO IS RESPONSIBLE?

The responsible party for data processing in connection with the online shop is its operator, Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland (hereinafter also "we" or "us").

Wir betreiben und verwalten den Onlineshop, verantworten alle Direktmarketing-Aktivitäten und verwalten die von Ihnen uns notwendigerweise, unter den geltenden Allgemeinen Geschäftsbedingungen (AGB) und mit Ihrer ausdrücklichen Zustimmung zur Verfügung gestellten persönlichen Daten.

2. WHY DO WE PROCESS YOUR PERSONAL DATA?

We collect the personal data that you voluntarily provide to us in order to operate the online shop and in this context for the following purposes:

- Registering and maintaining your customer account and
- Collecting and managing your customer data in order to process your orders and fulfil the contract with you in the first place
- follow-up for fraud prevention purposes and
- Checking solvency or creditworthiness with third parties, both for our protection and yours
- Compliance with our legal or tax obligations
- legal and debt collection proceedings

Furthermore, only with your consent (in accordance with the GTC) for the following purposes

- Direct marketing
- Survey and analysis: tracking and analysis of your use of the website to improve our website, administration of your participation in surveys
- Profiling: profiling of your interests and purchase history, behavioural ads, personalisation of content, creation of individual target groups, creation of similar target groups

You can delete your customer account and/or revoke your consents individually or generally at any time.

3. WE USE COOKIES

Certain information is collected via cookies and other tracking technologies.

Please see our Cookie Policy for more information and you can manage your cookie settings via our cookie tool or your browser settings.

4. WHAT RIGHTS DO YOU HAVE?

The Federal Data Protection Act ( DSG, SR 235.1), applies. In particular, you have the following data protection rights: right to your data, right of access, inspection and information, right to rectification, right to restriction of processing, right to deletion, right to object, right to data portability, right to withdraw your consent(s) at any time.

5. HOW CAN YOU CONTACT US?

You can contact us at any time with questions, for information or complaints about data protection or data processing, by e-mail at fila.shop@framework.ch or by letter to Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland.

Selbstverständlich steht Ihnen in Datenschutzbelangen auch unser Datenschutzbeauftragte(r) zur Verfügung: Framework AG, Rothusstrasse 23, 6331 Hünenberg, Schweiz, oder info@framework.ch.

6. YOU WOULD LIKE TO FILE A COMPLAINT?

Sie haben auch das Recht, eine Beschwerde bei uns oder bei der zuständigen Datenschutzaufsichtsbehörde einzureichen, namentlich beim Eidgenössischen Datenschutz- und Öffentlichkeitsbeauftragter (EDÖP; www.edoeb.admin.ch).

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